Privacy Policy
Effective Date: May 3, 2021
Last Updated: April 13, 2026
Phenomenal Auto Care (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, disclose, and otherwise process information obtained from users (“you” or “your”) in connection with your access to and use of our website, services, software platforms, communication systems, and any related interactions, including but not limited to SMS messaging, email communications, phone calls, and third-party integrations.
We may collect information including your name, phone number, email address, billing address, service address, vehicle details, payment information (processed through secure third-party providers), technical data such as IP address and browser type, and communication data including messages and inquiries.
Your information is used to provide and improve our services, manage bookings and accounts, process transactions, communicate with you, send service updates and promotional messages where permitted, analyze usage, and comply with legal obligations.
By providing your phone number and engaging with our services, you expressly consent to receive SMS messages, phone calls, and emails from the Company, including through automated technology and third-party providers such as Twilio. Messages may include appointment reminders, service updates, follow-ups, and promotional content. Message frequency may vary and message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP. For help, reply HELP.
We do not sell your personal information. We may share information with trusted third-party service providers, including CRM systems, payment processors, messaging platforms such as Twilio, and analytics providers, solely for business operations. We may also disclose information if required by law or to protect our rights and operations.
We implement reasonable security measures to protect your information; however, no system is completely secure and we cannot guarantee absolute security.
We retain information as necessary for business, legal, and operational purposes. You may request access to, correction of, or deletion of your information, subject to applicable limitations.
Our website may use cookies and similar technologies. You may disable cookies through your browser settings.
Our services may contain links to third-party platforms. We are not responsible for their privacy practices.
We do not knowingly collect information from individuals under 13 years of age.
We may update this Privacy Policy at any time. Continued use of our services constitutes acceptance of any changes.
If you have questions, contact us at:
Email: phenomenalautocare@gmail.com