Privacy Policy

Effective Date: May, 3rd 2021

At Phenomenal Auto Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, interact with us, or purchase our services.

1. Information We Collect

We collect the following types of information from you:

Personal Information: Name, email address, phone number, billing address, and vehicle details when you book a service or inquire about our offerings.
Payment Information: Credit card or other payment details when you complete a transaction with us.
Usage Data: Information about your interaction with our website (e.g., IP address, browser type, referring URL, and time spent on our site).

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To process and manage your bookings, provide quotes, and carry out services you have requested.
Communication: To respond to inquiries, send booking confirmations, reminders, and updates regarding your vehicle’s service.
SMS Notifications: We may use your phone number to send SMS messages related to your appointments, including confirmations, reminders, and updates about your service. You can opt-out of receiving SMS messages at any time by contacting us.
Marketing: With your consent, we may use your contact information to send you promotional materials about our services or offers.
Website Improvement: To analyze usage data and improve our website’s functionality and user experience.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These include secure storage systems, encrypted communication methods, and limiting access to your data to authorized personnel only.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following instances:

Service Providers: We may share data with third-party service providers who assist us in delivering services to you, such as payment processors or customer management systems. These third parties are bound by confidentiality agreements and are not authorized to use your data for any other purpose.
Legal Obligations: We may disclose your personal information if required to do so by law or in response to a legal request, such as a subpoena or government investigation.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather usage data. You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of our site.

6. Your Choices

You have the right to:

Access and Update Information: You can request access to or update your personal information by contacting us.
Opt-Out of SMS and Marketing Communications: You can unsubscribe from SMS notifications and marketing emails at any time by replying to SMS messages or clicking the “unsubscribe” link in any email, or by contacting us directly.
Delete Your Information: You may request that we delete your personal data. However, we may retain certain information as required by law or for legitimate business purposes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies before providing them with any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date. Please review this policy periodically to stay informed of how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Phenomenal Auto Care
Phone: (480) 819-3956
Website: phenomenalautocare.com
Email: phenomenalautocare@gmail.com